Member-only story
Behind the promising pages of this online travel aggregator and claims of the cheapest airline booking website is a rather counterintuitive and unethical business model.
Cyberspace and the massive availability of open source development frameworks, ‘mirror scripts’ and automation has made it so easy to replicate existing business models — merely in terms of a website, and act as the “middleman” to earn commission per sale. On a first look, JustFly.com looks no different than any other online travel aggregators like Expedia, Priceline, Orbitz, etc. On a deeper look, you discover a whole other side which is unique to JustFly.
When this happened to me, I thought maybe it was really just me or a one-off mistake and I was the disgruntled customer. But, it turns out, to add insult to injury, BBB has issued a warning regarding JustFly.com ( again and again ) in the past. The specific points to note, as present in the BBB notice, are:
Specifically, the complaints allege:
Differences in the quoted price as opposed to what is actually charged to the consumer’s credit card after booking.
Mistakes being made by booking agents, such as the name and…
